Шрифт:
8. What information is to be given when a trunk-call is booked?
9. What trunk-calls can be booked?
10. In what case would you book a personal call?
11. Will you define an ADC call?
12. When do you think collect calls are accepted by subscribers?
13. What is the charge for a trunk-call based on?
14. What information can be obtained from a telephone directory?
II
TELEPHONE PHRASES
1. A: Hello!
B: May I speak to Mr Stock, please?
A: Speaking.
B: Good morning, Mr Stock. This is Surikov calling.
A: Good morning, Mr Surikov.
2. A: Hello.
B: Could I speak to Mr Ivanov?
A: Who’s calling, please?
B: This is Brown from the Foreign Office.
A: Thank you. I’m putting you through.
I: Ivanov speaking.
3. A: Soviet Embassy. Good morning.
B: Good morning. Could you put me through to Mr Sokolov?
A: Sorry. The line is engaged. Can you hold on?
B: All right. Thank you.
4. A: Five-seven-three; one-nine-oh-four.
B: Good evening. Can I speak to Mr Jones, please?
A: Sorry. Mr Jones is on the other line. Will you wait, please?
B: All right.
A: Sorry to have kept you waiting. I’m putting Mr Jones on the line.
B: Thank you.
5. A: Hello.
B: Hello. David Black speaking. May I have a word with Mr Ivanov?
A: I’ll see if he is in. (A minute later.) I’m afraid Mr Ivanov is out at the moment.
B: Could you take a message?
A: Yes, of course.
6. A: Hello. This is Petrov from the Soviet Trade Delegation. Could you put me through to Mr Russell, please?
B: Hold on a moment, please. Sorry. Mr Russell is not in now and he won’t be back until late this afternoon.
A: Would you ask him to call me when he gets back? B: Certainly.
7. A: Hello. May I speak to Mr Roberts?
B: Sorry, sir. Mr Roberts is not available. Is there any message?
A: No, thank you. I’ll call back later.
B: Right. Good-bye.
8. A: Hello. May I speak with Mr Black for a minute?
B: Hold the line, please.
A: Thank you.
B: Sorry. There is no reply at his number.
9. A: Foreign Office. Good afternoon. Can I help you?
B: Good afternoon. I’d like to speak to Mr Tate.
A: What extension, please?
B: I think it’s twenty three.
A: Thank you. (After a moment.) You are through.
10. A: Good morning.
B: Good morning. May I have extension thirty-two, please?
A: Busy. Will you hold on, please?
B: Yes. Thank you.
11. A: Good morning. May I speak to Mr Parsons?
B: Mr Who?
A: Parsons: P-a-r-s-o-n-s.
B: Oh, I see. Mr Parsons. I thought at first you said Marshall. Could you give me your name, please?
A: Yes, Stogov. S — for sugar, T — for Tommy, О — for orange, G — for George, О — for orange, V — for Victor.